Reference

koi888 Privacy Policy for Indonesian Accounts

koi888 Privacy Policy explains how we handle the details connected to your account, mobile browser, wallet activity and support requests.

Account dataWallet recordsCookie choicesSecurity steps
koi888 koi888 Privacy Policy for Indonesian Accounts
CONTACT ROUTES

Get Privacy Policy Help Through Your Account

A privacy question should not leave you searching through the lobby. Sign in, open the account help route beside the cashier area, and describe the record…

Account support Use the account help route for questions about phone verification, sign-in records, stored profile…
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, share the reference…
Device access Tell us whether you used a mobile browser or desktop browser, plus the time…
DATA SAFEGUARDS

Your Privacy Policy Controls and Safeguards

We apply the Privacy Policy to real account tasks rather than treating it as a page you read once and forget.

Account details

We use your submitted account details and phone verification record to create, secure and maintain access.

Cookies

Cookies can keep a signed-in session and remember selected settings on your browser.

Security signals

We may compare device type, session time and connection details when an account signs in or a wallet event needs…

Retention

We keep records for as long as they support account operation, security, support handling or a duty that applies where…

Correction requests

Ask us to correct incomplete or inaccurate personal details through account support.

Policy contact

For a Privacy Policy question, identify your account phone number and the specific request.

Privacy Policy Answers for koi888 Accounts

These Privacy Policy answers focus on the account, wallet and device questions you are most likely to have before opening or continuing an account. If your situation is not covered, use the support path and describe the exact record involved.

It covers account details, phone verification, sign-in and device records, cookie settings, wallet references, support messages, retention and requests to correct or access personal data.

No. We may keep a payment reference or status needed to match an event, but your DANA, OVO, GoPay or QRIS password remains with the relevant wallet service.

Open the account support route and state that you want to access your personal data. Provide your account phone number when asked so we can verify the request before responding.

Yes. Send the correction through account support and identify the field that needs changing. We may complete phone verification first to protect the account record from an unauthorised request.

Device type, browser details and session timing help us keep account access secure and investigate sign-in or cookie issues. We use those signals for security and support purposes.

Retention depends on the purpose: account operation, security, support or a duty where local law permits. We remove, restrict or retain records according to that purpose.

Sign in and use the account help route near the cashier area. If you cannot sign in, use the support link on the sign-in screen and do not send your password or wallet PIN.